How to trouble shoot no internet connections.

  PC_Qs 15:42 12 Mar 2008
Locked

I am new and would like to know how to trouble shoot a router for example when you cant get internet connection. What does the amber lights on the LAN, ADSL, ethernet means?

I just need to know what to do when one of these lights turns off or goes amber.

i know that if you get the amber light on the ADSL light then you would need to contact your ISP company.

  Technotiger 16:19 12 Mar 2008

There are many different types and makes, each will have its own Instruction Manual when bought new, which will tell you all you need to know - including Troubleshooting sections.

  Diemmess 16:45 12 Mar 2008

A couple of things which will help to set you on the right path -

What make is your router, (there are different light displays depending on its maker)?

Have you a current contract with any ISP service?

  PC_Qs 17:03 12 Mar 2008

This is for work purposes. The router is a speed touch. I do not know the model at the moment. The ISP company is easynet.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?