To recap. This is a new comp with win xp and a dvd/cd writer.
It has some complex software for video/music/etc. It does not have a simple program where i can load one or two files ,to disk and then delete any one file.I can load one or 100 but then have to delete them all if i need to delete one.
All worked fine (as far as i could tell in a short time).
I then loaded easy cd - a program i have used for some time with Win2K - which does allow selective delete -not compatible with xp some i (tried) removed it with uninstall.
Then when i restart the comp i got the "balloon" bottom right of screen stating a "driver" was in conflict and it had been disabled.Apart from the "balloon" all is working well.
I did a search and found a num of files left behind by easy and removed most of them but still get the "balloon".
I think when MS disables the file it is "using" it so i can not work on it - but i do not know that for sure.
The file name is "adptsf50.sys" .
When i highlight and then go to delete - the delete is in gray and does not work.I have also tried pressing del key - nothing happens.
Just had another thought, have you tried removing this file in safe mode. It probably won't load in there, and you may be able to remove it.
Roxyzap does seem to work though. It was only yesterday that I uninstalled v5 after finding out the same way you did. I then ran 'zap and do not have any problems. I'm just going out to buy v6. That does work ok because I use it at home. Bloatware though. 850mb install.