How to remotely control other pc's desktop?

  Coupon 09:08 12 Oct 2007

My elderly parents have a Win XP machine and I have Vista. They live hundreds of miles away and occasionally need a bit of help of the computing front.
Rather than give them instructions over the phone is there any way I could remotely control their desktop from my PC and show them how things are done?
I remembered this from when I was having bother with BT Total Broadband and there call centre in India did this with my PC. Only took a couple of clicks if I remember.
Would we both need certain software?
Many thanks.

  brundle 09:16 12 Oct 2007

or Crossloop click here

  Coupon 09:28 12 Oct 2007

That looks just the business. Thanks!

  dagbladet 09:35 12 Oct 2007

I've never used it myself but this programme, GoToMyPC click here has been extensively advertised on national radio for a while now. You can have a 30 day free trial.

  Stuartli 09:47 12 Oct 2007

Go to Start>Programs>Accessories>Communications>Remote Desktop Connection.

For information and help on how to use it, key in Remote Desktop Connection into XP's Help and Support (from Start>Help and Support).

An alternative is the free version of Real VNC from:

click here

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