How to make a echo/sound service test call on Skype

  ponytail 17:49 23 May 2015
Locked

I seem unable to test my audio/visual connection when using Skype.I just used to click on Echo/Sound test service but now seem unable to get it even though it is still on my contacts list

  northumbria61 06:58 24 May 2015

Try this -

In your contacts - Select Echo/Sound Test Service - then under call tab select audio settings - adjust your volume settings by moving blue dot to right

  ponytail 16:18 24 May 2015

The blue dot is as far right as it can go

  Ian in Northampton 20:41 24 May 2015

Are the other audio functions on your computer working? A reason you can't find what you're looking for/make it work is that your PC is not detecting a sound device.

  ponytail 13:34 31 May 2015

For some reason now when I use the testing service I cannot get the camera to work as the camera icon at the bottom which says turn on video is not highlighted so all I have is the mic any ideas anyone

  Ian in Northampton 14:07 31 May 2015

That tells me your PC/Skype doesn't think you have a camera attached.

  ponytail 14:57 31 May 2015

What should I do in that case if you are correct

  Ian in Northampton 17:13 31 May 2015

Do you have a way of testing your camera? Some other application that uses it, or the driver that (presumably) came with it? I'm just wondering if e.g. a driver has become corrupt? What does Device Manager tell you?

  ponytail 18:03 31 May 2015

I tested the camera using webcam toy and it was fine.

  Ian in Northampton 18:31 31 May 2015

You never said if you resolved your sound problem - and if you did, how? I'm guessing you did. It may be worth reinstalling Skype, given the issues you've been having.

  ponytail 20:53 24 Jun 2015

I uninstalled skype and then had a ord with my son when he came round and he somehow sorted it out so thanks for your advice.I have reinstalled skype and it seems fine

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Microsoft Paint set to die after 32 years

Mac power user tips and hidden tricks

Comment désactiver la saisie intuitive et paramétrer votre clavier ?