OK I am trying what woodchip has suggested, as we are both on broadband. I hope I have done it right!
mfletch, thank you for your input too. I think he has tried system restore quite a bit. He thinks that he has had a bad worm that has corrupted his IE. He still has his original IE disc and tried to reinstall it but this didn't work either. So that doesn't sound very good, does it?
Marg7, I think burning it will have to be my next option but of course like, everybody else, he could do with it immediately.