I have a packard bell notebook and when it turns on it tells me that the windows did not shut down properly. I click "start windows as normal" and it goes to a black screen and does not progress further than this.
I have recently done updates to the laptop and the problem occurred after the updates restarted the computer. Is there any way I can sort this out? None of the function keys are working and start up repair has found no problems. I also have no system restore points as none have been made.