how do i open open dos window

  bobbybluenose 21:41 17 May 2008

hi, i am having difficulty opening my mail and some pages i visit have looked elsewhere and come up with this click here;en-us;Q241344 ,i am trying to follow the reply by Larry but don't quit understand how to do this can anyone advise me please.cheers bbn

  Quiller. 22:07 17 May 2008

Is this your link to MS? click here

To open a dos window, type cmd and enter in the run box for XP or cmd and enter in the orb for vista.

  MAT ALAN 22:12 17 May 2008

instead of trying to follow instructions that you do not understand, try the easy route..

tell us what your O/S is what email prog you are useing and what the error message is when you try to open your mail

  bobbybluenose 22:31 17 May 2008

o/s xpp isp talk talk email msn>windows live >and outlook same applies when i try to open all mail client's 80048802 and i also get this click here

  MAT ALAN 22:43 17 May 2008

the error message is actually 80048820

click here

the link may help...

  bobbybluenose 22:51 17 May 2008

error 80048802 ,i prefer to use msn for my mail i have never had any probs in the past ,its just being the past month i have tried to uninstall msn>windows live and reinstall them, when i get to the options ie the list you can choose for extras ,mail family safe sign in and so on nothing at all will down load

  bobbybluenose 22:59 17 May 2008

thanks for the link have tried all of this i have even reinstalled xp to try and override this but no good ,

  MAT ALAN 23:07 17 May 2008

error 80048802 is a main error code there seem to be extended codes after this that are more specific, i cannot find any resolve anywehere to the error code you are getting.
a workaround would be simply do not use the extra's, probably don't need them anyway...

  dan. 23:23 17 May 2008

and quillers answer. Open a dos window and ping.

  bobbybluenose 23:39 17 May 2008

do you think a complete format and reinstall xp will solve the problem ,bbn

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