Hi I took out a 3 month free trial on my iphone (O2) for the Sky tv mobile tv app. I have found that I havent used it very much and want to cancel before the three months deadline.
Has anyone actually mamaged to do this? You can follow the "manage your account" option but that just takes you to a message that says that I have not yet made any online payments. Well I know that! I am wanting to cancel before the first payment come out.
I know I could ring Sky but last time I did that about something else I was put through to 5 different people and run up a phone bill.
Hi bremner I have contacted Sky and just managed to unsubscribe. If you go into Your Subsciptions you will see your Mobile TV listed. To the right is 'Stop Auto-Renew', click on this so it shows 'Set Auto-Renew'. This unsubscribes you.
Hi SteadyEddie21 Thanks for yr reply (it was me not Bremner that make the initial posting). I have found "Your current sky subscriptions" but all it lists is my normal sky subscriptions - no mention of mobile tv. Perhaps somehow I am unsubscribed anyway. Cant try it as I deleted it from my iphone a while ago.