How can I performe factory reset on Huawei HG850a?

  x00x00 10:02 24 Jan 2016
Locked

I have a Huawei Echolife HG850a GPON ONT. My problem is this ONT doesn't give IP address to my PC via RJ1. My ISP uses RJ1 port to Internet connection and RJ2 to IPTV connection. If I manually setup 192.168.100.2 IP address on my PC, I can ping the 192.168.100.1 IP address but if I enter to the setup via 192.168.100.1 with a web broser, but I can see only VOIP configuration. Before this fault came I can entered the LAN,WAN setup via 192.168.1.254 IP address and my PC gets 192.168.1.3 IP address from DHCP of ONT. I can't ping this 192.168.1.254 IP address. If I setup manually 192.168.1.3 IP on my PC, ping doesn't work I want to performe a factory reset, but I don't find reset button on ONT. What is the solution?

  RV510 10:21 24 Jan 2016

I assume this unit is a router, am I correct? if so, switch it off, unplug it from the mains and disconnect any other cables, let it sit for 20 minutes and connect it up again. Wait for it to all come back to life and then look on the back of it and you should find a little hole with the word 'reset' above it, push a cocktail stick in the hole and the router will reset itself back to its original factory settings.

  x00x00 10:38 24 Jan 2016

Yes it is a router with GPON port to WAN. But there is no hole on it to start factory reset. That is the main problem...

  x00x00 11:13 24 Jan 2016

  RV510 11:41 24 Jan 2016

Can you get into it by typing in its IP address and going into its properties and reset it from there? There should be a reset button on it somewhere I would of thought but perhaps it has to be reset like I say.

  Fruit Bat /\0/\ 11:44 24 Jan 2016

click here page 312 system tools

see

  x00x00 11:54 25 Jan 2016

Thank you everybody! I didn't find the factory reset... I replace the ONT to an newer model.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

OnePlus 5 review

ManvsMachine win UK's only Gold Design Cannes Lions award

iPad Pro 10.5in (2017) review

Comment connecter un MacBook à une TV ?