hotmail emails possibly hacked?

  cas5090 18:29 03 Feb 2011

Hi, I'm posting on behalf of my sister looking for some advice please.

She has a hotmail email address and today an email was sent from her email address to 8 email addresses from her contacts (she has 26 contacts)

The subject line was a jumble of letters and numbers and all the email contained was a link to a viagra website.

She only knows this happened because one of the people it went to rang her to query it and 3 of the emails bounced back to her as "failed to deliver".

No-one else has access to her computer (its her home computer and runs on Vista, with AVG free and various anti spyware programmes installed)

She is currently running scans with her anti virus and anti spyware, so far nothing is showing up.

Is she safe to still use this email address, what should she do?

Many thanks in advance.

  jaritch 18:57 03 Feb 2011

This is fairly common with hotmail accounts. I don't know how they do it but spammers seem to get into hotmail accounts and use them to spread these links. This has happened to a number of folk I know over the months.

If you get your sister to change her password that tends to sort it out. It has in the past for folk who have experienced this.

  cas5090 19:00 03 Feb 2011

Many thanks for that, I'll tell her to change her password straight away, cheers

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