hotmail

  mr gee 18:33 24 Aug 2003
Locked

Problem with Hotmail: keeps asking me to re-type my password. Will not accept password but doesn't say it is wrong. If I type the wrong password it tells me it is wrong. I've changed my password and again it asks me to re-type but doesn't tel me it's wrong.

  wee eddie 20:33 24 Aug 2003

Then I realised that the CAPS LOCK was on!

Hotmail is case sensitive

  Ken Ju-On 20:50 24 Aug 2003

Commonly in the Windows world, usernames are not case-sensitive and passwords are.

I've experienced that problem with Hotmail. After a few incorrect password entries, your Hotmail account will lock-up for a while. During this time, neither a correct nor incorrect password entry will work.

Wait a while later, then retry. It should be fine. If not, tell us and we'll try to help you again

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