horizontal line across HANNS.G monitor

  superadmin 21:27 19 Sep 2008

I have a horizontal line across my HANNS.G. monitor, which suddenly appeared last week. I have tried closing the computer down and restarting, but it still appears. It is in front of the icons/text/cursor, therefore appears to be a screen fault rather than a program fault. How do I get rid of it, as it is a strain on the eyes?

  GaT7 21:57 19 Sep 2008

Monitor still in warranty? If so RMA it for a replacement.

First read warranty terms click here AND click here

Next, contact their service people to confirm it's eligible warranty + fault-wise:
Tel: +44 (0) 871 855 24 25
E-mail: hannsg@repairtech.co.uk

If yes to above, complete RMA online at click here

Not absolutely sure if that's the correct procedure, but it's what I'd do if my 19" Hanns-G of 2 years went down. All the best with it :-), G

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