Hook DLL failed to load

  mammak 21:16 17 Oct 2006

Right this tiny wee box loads with error message above right after Avast loads up and before Ewido

then the laptop loads as normal

Acer aspire3003LMI 6months old - Windows XP Home sp2 - Avast AV -Spybot search and destroy - Adware 6 personal - Spyware blaster all fully updated, connects to the Internet via BT Yahoo Broadband through Voyager 2091 Router,

the most recent installation was Ewido the resident shield never loads and it seems to update several times a day hope you can help as it has got me stumped.

Thanks in advance Mammak.

PS. this my second attempt at this thread I have aince uninstalled Ewido and reinstalled Avast still the same is happening?

  VoG II 21:23 17 Oct 2006

Hi mammak

Make sure that you can see hidden files and folders:

1. Click Start.
2. Click My Computer.
3. Select the Tools menu and click Folder Options.
4. Select the View Tab.
5. Under the Hidden files and folders heading select Show hidden files and folders.
6. Click Yes to confirm.
7. Uncheck the Hide file extensions for known file types.
8. Click OK.

Search for Hidden Files
By default, the Search companion does not search for hidden files. Because of this, you may be unable to find files, even though they exist on the drive.

To search for hidden or system files in Windows XP:

Click Start, click Search, click All files and folders, and then click More advanced options.

Click to select the Search hidden files and folders check boxes.

Now look for hook.dll - where is it located?

  mammak 21:33 17 Oct 2006

will do this now and get back to you although either this site or my browser has a problem it is taking ages to load a page and then I keep getting redirected so I hope I haven't been highjcked?

  mammak 15:36 18 Oct 2006

sorry I took so long to get back this is what I found in the search

mag_hookdll C:/windows\system32
narrhook.dll C:/windows\system32
sishook.dll C:/windows\system32
mpshook.dll C:/windows\programfile\windowsdefender
maghook.dll C:/windows32\dllcache
narrhook.dll C:/windows32\dllcache
PAVSHOOK.DLL C:/programfiles\pandasoftware
sbhook.dll C:/programfiles\btbroadbanddesktophelp\smartbridge
sishook.dll C:/windows\system32\autorun\drivers\vga\utildll

hope this is what is needed to fix this problem thanks for your help so far.

  mammak 21:01 18 Oct 2006


  brundle 21:04 18 Oct 2006

pavshook.dll relates to titanium antivirus, seeing as you use Avast it may be a redundant entry
click here

  mammak 21:09 18 Oct 2006

thanks for the interest yes I used titanium av some time back should I delete this I noticed I have a folder in C:/drive with the same content.

  brundle 21:13 18 Oct 2006

rename or zip the folder temporarily, use ccleaner `issues` button to clean up the erroneous startup entry, (save a backup of registry changes before fixing), if the error box has disappeared delete the renamed/zipped titanium folder
click here

  mammak 21:24 18 Oct 2006

right renamed that file how do I backup the registry?

  VoG II 21:25 18 Oct 2006
  brundle 21:27 18 Oct 2006

I don't mean the whole registry, just the errors CCleaner finds - but for added peace of mind a reg backup wouldn't hurt as per VoG™'s link.

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