HELP...SOS...URGENT

  kdt 11:28 04 Feb 2008
Locked

not shouting but all of sudden 2 days ago found cannot connect using IE(aol isp).tried sfc /scannow twice no luck. yesterday reinstalled xp pro still no success...no updates from ms/avast/spywareblaster/adaware etc. could not register with ms after reinstall(30 days left)as no connection. had aol 9 disc which was used to get aol working but disconnections sometimes. any brains out there can help? thanks just finished talking aol live help they can't, system problem or something like that. advise in simple terminology as i am no geek.

  Gongoozler 11:36 04 Feb 2008

If IE can't connect, try connecting directly via Control Panel - Network Connections (Right click on your connection and select "Connect")

  Technotiger 12:45 04 Feb 2008

If you are in UK you can telephone 0870 601 0100, this is the Microsoft Campus in Reading, Berkshire - they can help re Registration.

  Belatucadrus 12:49 04 Feb 2008

May also be worth checking your connection networking properties to ensure TCP/IP is enabled. As Gongoozler suggestion, but after right clicking, go to properties and select the Networking tab, make sure that the tick box against Internet protocol (TCP/IP) is selected.

  Technotiger 12:51 04 Feb 2008

Also, how do you normally connect? via Broadband/Dial-up, Router/Wireless or Modem?

Things to try - In IE (if on Broadband) go to Tools>Internet Options>Connections and make sure "never dial a connection" is checked.

If using a Router, reset Router by disconnecting it from Power then wait ten seconds, then re-connect Power to router.

  kdt 14:35 04 Feb 2008

10/10 to G & B...just had to go to network connections & click ok...using IE now & going to MS... just to say thanks before going there.
regards

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