Process File: helpctr or helpctr.exe Process Name: Microsoft Help and Support Center
Description: HelpHost.exe is a process associated with the Microsoft windows operating system. When help is requested in Windows 2000 or later version of Windows this process will be initiated. This is a non-essential process. Disabling or enabling this is down to user preference.
1. Check cables are fully inserted in rear of DVD and where plugged into motherboard
2. renew cable IDE or try on other cable if available.