hi guys (happy new year one and all) My son has a virus on his laptop and has to back up all files and reinstall vista. now my couple of questions are 1.does he need to completly wipe the system and then reload all of vista O/S and drivers etc 2. he says he only needs to back up his files and then just put his laptop "back into factory default mode" and this is the same as a reload?? i dont think it is so can someone clarify which is correct??
He will of course have to reinstall all the Vista updates that aren't included in the factory restore, so install antivirus software first, connect to the internet and get all the updates from Windows Update.
hi guys thanks for the replies. Yes he has a Vista CD to re-install His AV is Macafee ( Just found out it had not been updated so he had let it expire months ago) when he goes back to factory mode how will he check where the virus is, if its in any of his saved data