Help urgently required. Have windows Xp Home was working fine earlier this evening; went to check email at 9.00pm computer froze on desktop as soon as clicked mouse button. Tried system restore but has not helped: able to work in safe mode but does not read cd-rw drive so cannot backup files; mouse is working ok .
Have had another weird problem don’t know if related, when going up and down all programs stops at internet. white box appears and have to reboot computer.