Hello every one its ages since I was in trouble but this one has me baffled. In Windows 98 the scanner was suddely not recognised although had been used a lot earlier, right we will do a system restore as an easy way out. Wrong the system restore has dissapeared from its usual place in system tools and cannot be found anywhere else. so a few questions. where is it and how do we get it back? Important farm records are on the computer, if Windows 98 is re installed from a CD that is not the origanal will all the information now on the computer remain and would this be a quick repair?
Have you backed up your data? IF NOT THEN DO IT NOW!
Assuming the scanner is USB try refreshing the Ports In device manager Uninstall EVERYTHING under the heading USB, reboot the PC let windows find and install new hardware. make sure you have the drivers ready for your scanner. Your equipment should now be recognised.
After you try Fruit Bat's excellent advice, if it does not work, try booting to safe mode with command prompt and typing "scanreg /restore" without the quotes. This will give a list of five or so previous registry restore dates, select an earlier date, press enter and reboot, this may help, but it's a last resort option.
Start system. Hold the Ctrl key down until the window is in Safe mode). A menu should appear including Normal (1), Safe (3) and Command Line Prompt (5). Choose the Command Line Prompt by hitting the keyboard's 5 key.
At the C:\ prompt, type in:
(note the space)
A list of dates will appear; choose the most recent date before any problems and hit Restore.