help with virus

  stuj 20:24 18 Jul 2008
Locked

My mam has a possible virus on here Dell laptop (vista) which seems to be blocking her from installing downloaded antivirus software, mainly blocking her passwords from being entered. I am sure I have seen previously on here about a bloke poss called steve who has a website that will scan your computer remotly and remove any viruses, is this the case and how can i find the website,
thanks

  Technotiger 20:36 18 Jul 2008

I don't know the 'steve' you are referring to, but maybe you can find something to help here click here


Or, perhaps your mum could do a System Restore to before the laptop was perhaps infected.

  Ditch999 21:48 18 Jul 2008

Kaspersky online virus scanner click here
Trends online virus scanner click here
Symantecs online security scanner click here

  stuj 20:46 19 Jul 2008

thanks, but if these programmes detect a virus how can i then remove them

  bluto1 20:51 19 Jul 2008

Most programmes remove them for you. Look for the prompts and follow them, it'll happen.

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