My computer is an HP Pavilion running Windows XP Home. I no longer get any response from the Help and Support button on the Start menu. I have looked at the log file helpctr.log and the following details are shown :- 2003/10/27 22:13:41 2003/10/27 22:13:41 Script error: 2003/10/27 22:13:41 2003/10/27 22:13:41 Message : Object doesn't support this property or method 2003/10/27 22:13:41 Url : hcp://system/panels/NavBar.htm 2003/10/27 22:13:41 Line : 148 2003/10/27 22:13:41 Character: 1 2003/10/27 22:13:41 Code : 0 2003/10/27 22:13:41 Can anyone explain how the Help and Support can be made to run again. NB:HP do not supply any install or Recovery discs and I therefore have no way of installing a single entity.
Thanks to VoG for the practical advice. I downloaded the helpnsupport.reg file from Kelly's and amended my registry with it. Unfortunately I still get the same message in the .log file and the Help and Support still doesn't run.
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