help with spyware (I think) please

  palinka 22:16 18 Jan 2005

An elderly friend told me she was getting strange pop-ups; I checked and found her AV was out of date and a number of nasties had got in as her grandchildren had been on line a lot. I've removed the nasties, with Stinger, Spybot and so on but the following remain: Agent.6.AJ; and Downloader.appropoAH.
Can someone suggest a way of removing these, please?

  VoG II 22:18 18 Jan 2005
  palinka 22:26 18 Jan 2005

thanks, VoG™

  palinka 22:29 18 Jan 2005

It'll be a few days before I can deal with it; What will these trojans be doing, meanwhile? ie is it OK for her to use her pc before I've fixed things with a2; or will that make things worse?

  VoG II 22:32 18 Jan 2005

Stay off the net if at all possible.

  palinka 22:35 18 Jan 2005

thanks, I'll pass on that advice.

  palinka 22:35 18 Jan 2005

and tick resolved for now.

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