help -sansa e250 mp3 player not working

  mickeyfinagin 20:55 05 Aug 2007

need help badly
, my son let his sansa e250 mp3 player run out of batteries for several weeks, i have re charged it but each time i switch it back on I get the message ( not enough space for music DB. free up 6mb space.)
I have deleted all videos ect but still get the same message, all the songs on the player don't seem to be there, tried to download some new songs , all seems to sync ok .but no songs.
same message keeps comming up, have dne a reset, but this did nothing.
help needed as going away soon and he is sad(8 yearsold)

  skidzy 21:05 05 Aug 2007

I have no idea if this will work for you,but try updating the firmware.
Some info how to do this here click here

  mickeyfinagin 13:43 21 Aug 2007

This seems a bit technical for me, basic knowledge of computers only.
any help please

  wiz-king 17:32 21 Aug 2007

It might be full! Try deleting something out of the 'music' folder (on mine I have three folders, just explore it with Windows Explorer and see what is there), I don't have that model but a similar one but I presume they are similar in structure.

  mickeyfinagin 21:05 21 Aug 2007

soooo happy,
thanks to all for your advice, tried Marg7's link as this seemed the easiest.
Mp3 player sorted in 5 mins, thanks so much, i had spent so much time trying to sort this out.
my son is very happy again

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