Help please - SpywareGuard 2008

  robbymild 13:29 26 Dec 2008
Locked

My son has just got this nasty spyware on his laptop - windows xp.
It seems to prevent me doing a system restore to try to get rid of it. Also when I try to access legit anti-spyware sites on the i/net it diverts me to other un-related sites so I can't get any downloads.
I surmise that it will also prevent anti-spyware cds loading too but haven't yet tried this option.

I'm no expert at editing registry entries even if I knew what to locate and zap.
Any help would be gratefully rec'd please.
Thanks
Robbymild

  User-1229748 13:38 26 Dec 2008

download,update and runclick here

  User-1229748 13:39 26 Dec 2008

sorry have you tried that?

  User-1229748 13:40 26 Dec 2008

and what about in safe mode?

  birdface 13:54 26 Dec 2008

Looks like Superantispyware gets rid of it.From another thread.click here

  robbymild 14:08 26 Dec 2008

Thx guys but the virus is preventing me from accessing the ant-virus sites.

Any ideas to help me get round this please?

Robbymild

  skidzy 14:15 26 Dec 2008

You will need malwarebytes to remove this ;

Download Mbam from click here

If you cannot download,if possible download and save to disc from another computer and install/update then boot into safemode and run.

You maybe lucky and boot into safemode with networking and download from there.

Other removal method (manual) click here

  robbymild 14:29 26 Dec 2008

Thx skidzy

Ican't access the site from my son's computer but I'll try your other tips. I'll let you know how I get on.

Robbymild

  Devil Fish 14:37 26 Dec 2008

have you tried downloading super antispyware from a 3rd party site if not try this one


click here

if you get no joy their

click here

D

  robbymild 15:07 26 Dec 2008

Sorry guys but not able to get a fix. Simply can't access any of the 1st party or 3rd party anti-virus download sites. No joy with safe mode either. And system restore doesn't work.

Any other thoughts please?

Robbymild

  Devil Fish 15:17 26 Dec 2008

could you get a friend to download it and email it to you

it weighs in at just over 5.5 meg

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