help please about blank??

  jonostar 10:28 11 Sep 2009
Locked

my friends laptop has i think been running without any virus protection.. when i try to connect to internet i just get an about blank page.. it is vista home .. i am using my mac .. should i get an avg free and run it on his laptop?? would this do the job? many thanks ....

  jack 10:32 11 Sep 2009

surely simply means no web site selected
If it is infact on line type into the explorer title box -Google- see if it connects

  Stuartli 10:49 11 Sep 2009

It could have been affected by a Trojan or similar nasty.

See:

click here

Not very wise to do without AV protection when Avast! or similar are both free and effective.

  mooly 11:49 11 Sep 2009

If you are sure there is no AV protection you might like to try this,
click here

ideal for a laptop and has no detectable impact on performance. It would be interesting to know if it found anything if you ran a full scan. I have been hugely impressed by it.

  jonostar 12:20 11 Sep 2009

have tried to change the home page.. still cant connect to internet
unknown error it says... how can i check if there is some av software on there
it is vista
is it same as xp

  mooly 13:03 11 Sep 2009

Goto control panel (select classic view at the left) and click "security centre" Expand all the malware protection tabs etc to see whats running.
Should at the least have Windows Defender real time scanning.

  Fruit Bat /\0/\ 13:08 11 Sep 2009

Vista will have windows defender and the Firewall switched on by default, there is no Antivirus currently built into windows so she needs to download and run one.

1st it may be an idea to down load a portable Antivirus to a memory stick click here and run that on her machine.

  Stuartli 13:12 11 Sep 2009

To change the home page to what you require, you have to have it on screen.

Then, from Tools>Options>General tab>click on Current Page button (the home page required should now be listed)>Apply>OK.

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