Help please

  maco2078 14:10 26 Mar 2009

I normally leave my laptop in sleep mode but occasionally close it down altogether. I did so last night and when I loaded up this morning I went to the bedroom to get dressed and when I came back AOL had loaded which thought strange as I don't have it on automatic aol to my knowledge....?

Anyway, the pointer wheel just kept spinning around and nothing was happening.

i fiddled about a bit shutting down restarting and actually calmed down enough to read some of help section and did a system restore but the problem is still continuing. It loads allright, but it will not do as I instruct it to. It just goes dead.

I am a novice at all this technology but anyway, I am able to get on via safe networking mode but only have limited access to certain things ie the sound has gone mute and when I try to switch it on a message comes up saying the audio service is not running.

Then I click on sounds and it says would I like the audio service? I reply yes and the box comes up but it's like it is dead.

What the 'ell is going on, is there anyone out there who could help me.

I can only send you a cyber pint.



  birdface 14:53 26 Mar 2009

Maybe try safe mode without networking and run your security programs.or maybe try last good configuration while in there.

  maco2078 15:54 26 Mar 2009

I did try just safe mode but still had the same problems. How do I try last good configuration. Ah, I think that comes up on screen when loading right?

  maco2078 17:14 26 Mar 2009

I have noticed that I usually have two lights on, one green, one orange. The orange light generally flashes on and off.

Both are green.

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