Help needd in re loading XP Office & Publisher ont

  caster 22:41 07 Feb 2004

If you try to load Micosoft software onto a new computer, do MIcrosoft prevent you from doing this? I've downloaded all updated patches etc from their website yet I still keep getting the following error message when I try to access the Word, Office Publisher, Xcell, Access etc. applications:

Dlg DLL Message
Version Error of dat file. Please install again


David G

  VoG II 22:45 07 Feb 2004

Which version of Office?

Has the same disk been used to install Office on another computer?

  VoG II 23:00 07 Feb 2004

Via e-mail

Office XP Professional Version 2002

Yes, on my previous computer running XP


Please respond via this forum not e-mail which is for private correspondence between members.

I think that this is a product activation error and you need to contact Microsoft.

  caster 23:05 07 Feb 2004

Visiting Microsoft's web site doesn't seem to be of any help. Do you know their telephone helpline number?

  VoG II 23:08 07 Feb 2004

0870 60 10 100

  caster 23:13 07 Feb 2004

Thank you VoG

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