Help me Lord (Connecting to site 1.0.0.0)

  LilaGirl 17:51 07 Nov 2006
Locked

I've moved around and connected wirelessly and through an ethernet in many different places. The last location proved difficult; despite getting an "excellent connection" wirelessly, I couldn't connect and had to connect through an ethernet. But that's in the past.

Now I'm connecting through a D-Link ADSL router. Boyfriend's laptop is fine. Mine, not so good. I can get a wireless signal, connect on AOL from a LAN connection, but I can't get to Web mail, use QuickTime, get on certain Web sites and, if I want to use IE, I get a "connecting to site 1.0.0.0" and failure to connect.

My help guy told me to delete AOL. That's drastic. He had me run ipconfig and aside from my wireless IP address, I have all this PPP and Tunneling, which he thinks is coming from AOL.

I know, one day, I have to get away from AOL, but for now, I have lots of work to do, and rely on my AOL e-mail addresses for work. I'm afraid to delete the software from my laptop, b/c it's my only means of connection right now.

Help?!

  mgmcc 18:16 07 Nov 2006

<<< I have all this PPP and Tunneling, which he thinks is coming from AOL. >>>

I think you have probably got Microsoft TCP/IP Version 6 installed and you shouldn't have!

The "tunnelling" bits are due to the adapter trying to emulate a TCP/IP v.4 connection over TCP/IP v.6

Check in the Properties of one of your Network Adapters in the Network Connections folder whether there is an entry for TCP/IP v.6 If there is, open a Command Prompt window and run the command:

IPV6 UNINSTALL

  LilaGirl 18:21 07 Nov 2006

In fact I do, and b/c I'd done some research on this issue prior to posting here (and know nothing about computers anyway), I unchecked the IPV6 box in my settings, and then I couldn't even get onto AOL, never mind anything else. So I'm a little nervous about uninstalling it.

  mgmcc 18:26 07 Nov 2006

OK, leave IPv6 at the moment. Can you open a Command Prompt window and, at the prompt, type...

ipconfig /all

...and press Enter. This will show details of all networking adapters installed in the PC. Right click in the Command Prompt window, "Select All" and press Enter to copy the details to the clipboard. Paste the details into a forum reply here.

  LilaGirl 19:26 07 Nov 2006

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\Documents and Settings\home>ipconfig/all

Windows IP Configuration

Host Name . . . . . . . . . . . . : toshiba-user
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
on
Physical Address. . . . . . . . . : 00-08-0D-30-56-C9

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Atheros AR5001X+ Wireless Network Ad
apter
Physical Address. . . . . . . . . : 00-90-96-7B-6D-E3
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.3
Subnet Mask . . . . . . . . . . . : 255.255.255.0
IP Address. . . . . . . . . . . . : fe80::290:96ff:fe7b:6de3%5
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
fec0:0:0:ffff::1%2
fec0:0:0:ffff::2%2
fec0:0:0:ffff::3%2
Lease Obtained. . . . . . . . . . : Tuesday, November 07, 2006 8:06:18 P
M
Lease Expires . . . . . . . . . . : Tuesday, November 07, 2006 9:06:18 P
M

PPP adapter {33E33644-BF5A-47C3-8272-BA0DC70380DE}:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : WAN (PPP/SLIP) Interface
Physical Address. . . . . . . . . : 00-53-45-00-00-00
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 172.173.59.224
Subnet Mask . . . . . . . . . . . : 255.255.255.255
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : 205.188.146.145
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%6
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

  LilaGirl 19:26 07 Nov 2006

Tunnel adapter 6to4 Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6to4 Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : AC-AD-3B-E0
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : 2002:acad:3be0::acad:3be0
Default Gateway . . . . . . . . . : 2002:c058:6301::c058:6301
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : AC-AD-3B-E0
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:172.173.59.224%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Automatic Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-03
Dhcp Enabled. . . . . . . . . . . : No
IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.3%2
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%2
fec0:0:0:ffff::2%2
fec0:0:0:ffff::3%2
NetBIOS over Tcpip. . . . . . . . : Disabled

C:\Documents and Settings\home>

  mgmcc 19:54 07 Nov 2006

That detail suggests that you have both a direct connection via a modem and a wireless connection to a router, which could be causing a conflict.

The normal advice when connecting via a router is to uninstall the software associated with a USB modem. However, I don't know what the implications for AOL would be if you were to uninstall any of the software.

  Bob The Nob© 20:08 07 Nov 2006

What AOL package are you using?
AOL is evil change!

Sorry FE had to be said!

Bob The Nob©

  LilaGirl 20:09 07 Nov 2006

Where is this USB modem business coming from? Sorry, I'm bad with computers, but I'm trying. I really don't want to delete AOL, but I do want my connection back. There was a point when I could connect - about 2 months ago - just picked up a wireless signal and everything was a go - IE and AOL (through LAN). . . should I just do a system restore? Or, do you have another suggestion? Is there a way I can just *disable* the modem and just use the wireless? Before this most recent connection, I had someone messing around with my settings and I was connecting via some software and an ethernet cable...

  LilaGirl 16:14 09 Nov 2006

Well, I did a system restore. No luck. I uninstalled AOL. Nothing. I uninstalled that darn TCP/IP v.6, like you initially suggested, and viola! Now, can someone tell me what that was so I can know it won't ever happen again?

  mgmcc 16:40 09 Nov 2006

TCP/IP v6 is the next generation of IP addressing which will be required because the number of available IP addresses under the present system (version 4) is running out. Every PC connected to the internet must have an IP address.

I don't know how you managed to have it installed, because it isn't something you could do accidentally. You would have to go into the Properties of one of your Network Adapters, click the Install button, select Protocol, click Add and then, in the next box, select Microsoft and "Microsoft TCP/IP version 6".

Installing it will actually install it in *ALL* network adapters so, although you originally disabled it by unticking the box in one connection, the protocol itself remained installed. You have now uninstalled it so it cannot interfere with your normal TCP/IP connections.

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