<<< I have all this PPP and Tunneling, which he thinks is coming from AOL. >>>
I think you have probably got Microsoft TCP/IP Version 6 installed and you shouldn't have!
The "tunnelling" bits are due to the adapter trying to emulate a TCP/IP v.4 connection over TCP/IP v.6
Check in the Properties of one of your Network Adapters in the Network Connections folder whether there is an entry for TCP/IP v.6 If there is, open a Command Prompt window and run the command: