Help! Lost Internet Options, Can't download owt!!

  jim-fitz 14:56 29 Mar 2009
Locked

Hi!
I need some assitance as both my PC and fioncees laptop are both suffering, my Pc being the worst.
-Both computers running very slowly.
-We are getting re-directed to other sites.
-Tried running Superantispyware.(finding TDDServe bvut not rectifying)
-Ive lost Tabbed browsing on Internet Explorer
-Lost 'Internet Options'
-I can not download anything onto my PC
-Zonelabs wont run
Really stuck for ideas.

Any help is apprecitaed.

  mgmcc 15:59 29 Mar 2009

Have you run an *ANTIVIRUS* program with up-to-date definitions in each computer to ensure they aren't infected?

  birdface 16:22 29 Mar 2009

Try running your security programs in safe mode.

  birdface 10:26 30 Mar 2009

Looks like you have a trojan that may be hard to remove.
click here
Malwarebytes free might get rid of it but looks like you may not be able to download it.

  emily3543 11:45 30 Mar 2009

1)delete all temp, prefetch file from your system.
2)kill all unnecessary program form your start up program.
3)run anti virus in safe mode.

  jim-fitz 10:22 01 Apr 2009

Thanks for all your help.
The issue is somewhat resolved but not entirely.
My PC browser is is now running ok, However the top of my Web page is as follows....
Address Bar
Google Tool bar
..No Futher tool bar with Homepage, History, Favourites, Setting etc inc Internet Options
..and no Tabbed Browsing

-I cannot find 'Internet Options anywhere on my PC.
-Still cannot download anything (though am doing on laptop, saving to memory stick and running from there)
-Cannot attach or open attachments to hotmail email.

Ive bought Spyware Docter for £30 and run that tried SuperAntiSpyware too.

I also have Zonealarm (paid version) and Avg & (free) running too. Though Zne Alarm will not run and I cannot open it to explor and AVg will not update... (Do these 2 conflict with each other)

Any more answers greatly appreciated......

Thanks in advance

  birdface 17:11 01 Apr 2009

Right click the toolbar and tick menu.

  Mike D 17:14 01 Apr 2009

Try Alt+v then toolbars then select the ones you want

  birdface 17:18 01 Apr 2009

Avg will not update.Try opening AVG.Tools.Advanced Settings.Manage.Delete temporary update files.And the try update again.
Zone Alarm if that is the full security Suite that also has anti-virus with it.
I would probably see if you can get your money back on Spyware Doctor.

  birdface 17:26 01 Apr 2009

What one of those Zone alarm products are you using.Is it just the Firewall.click here

  jim-fitz 18:21 01 Apr 2009

Hi Buteman

I can't Tick 'Menu' in the Toolbar as the Toolbar is missing completely.

This thread is now locked and can not be replied to.

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