Help keyboard missing message on Boot Up!

  EddieA 19:51 03 Jan 2007

My PC was running fine until I noticed this message on booting up my computer.
As a result at the windows welcome screen I cannot operate my USB mouse to log into windows.
I have tried swapping my mouse and keyboard between the various USB ports with no response.
My operating system is Windows XP Media Centre edition. The PC is under the manufacturers guarantee, should I return it PC World (Hardware Problem)?
Or is the problem software related?
Is there any way to get into windows without the use of a keyboard or mouse to rectify the problem.
Thanks Ed

  Kingfisher 20:14 03 Jan 2007

is it wired or wireless keyboard and mouse

  EddieA 20:19 03 Jan 2007

Wired Keyboard and mouse both USB!

  Technotiger 20:20 03 Jan 2007

Have you tried in Safe Mode ... tapping F8 on startup?

  EddieA 20:23 03 Jan 2007

Pressing F8 has no effect PC boots up to welcome screen only!

  Kingfisher 20:26 03 Jan 2007

Try starting pc in safe mode by continuously pressin f8 at start up. when in safe mode you will presented with several options, either try a system restore or last known good configuration. If the mouse and keyboard work in safe mode you could try deleting them in device manager and see if windows automatically detects them when you restart
Good luck

  Technotiger 20:27 03 Jan 2007

click here

Hmm, can only say read, then try again.

  Kingfisher 20:29 03 Jan 2007

sorry for repeat EddieA Technotiger beat me to it.
You must press F8 from the minute you powre up your pc and keep pressing it

  Kingfisher 20:30 03 Jan 2007

or even power up

  EddieA 20:31 03 Jan 2007

I have just tried using F8 again PC will not go into safe mode

  Technotiger 20:34 03 Jan 2007

If you have your original XP cd, or a provided Repair cd, perhaps you could try a repair.

Failing that, I would advise - back to whence it came!

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