Help KAKA.exe trojan

  manderson60 10:55 14 Mar 2010
Locked

I cannot connect to the internet on my husbands lap top. He was working on the laptop and got a sudden alert about a virus. He ran Norton and it told him the system was fine.

After that we can no longer connect to internet. When I reviewed the browsing history I found KAKA\c:user\anderson\appdata\tpckeu\equofstav.exe\netalert.html

I tried downloading a removal tool onto PC and transferred it via USB key. However it was unable to find anything.

Can anyone help please.

  birdface 11:07 14 Mar 2010

it looks like part of this.

click here

Try malwarebytes free and see if that will remove it.

  birdface 11:10 14 Mar 2010

I should have said try running your security programs in safe mode.
[Just keep tapping F8 as the computer starts.]

  birdface 12:03 14 Mar 2010

Another very good one is Trojan Remover.
it is a pay for program but you get a 30 day trial and it will remove anything that it finds.If it asks for payment ignore it and carry on with the scan.

click here

Download it from the menu bar.

  manderson60 12:30 14 Mar 2010

worked like a dream. thank you

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