Hello there and good evening, my friend just called me and she seemed very upset, she's been using her mums Dell laptop for a few days fine with no probs, and yesterday evening she put it on and all she get is a black screen and she said id does not seem to boot up at all. ive told her to try F8, but to no avail!!! Her mum and dad have some important files on the laptop, and restore to factory setting is NOT an option(at least for now) She says she's been very careful when going online, and she has not donwloaded anything onto it. She just needs to get it working again. When i told her to press f8, continously, she says the screen is still blank. Help pls!!!
On the keyboard there should be a key labelled CRT/LCD that switches display between the external VGA port and the local LCD screen. On my Dell it is the 'F8' key but you need to hold down the 'Fn' key at the same time as you press 'F8'.
Other possibility. Sometimes Dell laptops get themselves into a frozen state (I think it is to do with a thermal shutdown; they get stuck in this shutdown state even though they have cooled down). Disconnecting them from the mains and also removing the battery and then re-inserting the battery seems to snap them out of it.
This thread is now locked and can not be replied to.