Installed external hard drive (Seagate 500GB) last night and used the acronis software to back up the existing HD. This all seem to work OK, I checked the directory and the back up file was there. So I left the hard drive connected and shut down, I noticed that while the everything shut down the mouse was still illuminated and still was this morning?
So just got a call from home saying when they tried to start up the computer you just get a black screen with a single line flashing prompt. The text during start up included a :No Device at the bottom? I fear in my efforts to protect all the data on the PC I’ve messed things up big style. Do I need to disconnect the external before start up? Any tips on what I can do to recover the situation?
Did you create a bootable image? could it be looking fot that? Try powering off the pc,then remove the external drive as safely remove is not an option. have you checked the cd/dvd drive to see if there is disc in,stopping going into boot sequence?
You could try putting the acronis boot disc in and restore the back up image as a possible solution,but wait for more suggestions from the more knoweledeable chaps before trying that. sory more questions than answers but will bump you up a bit.
I think what's happening is that on start up it may be going straight to the F drive (Ext. HD)and so not finding anything bootable? when I get home I'll try disconnecting it and hope that works. I don't have a acronis boot disk......
For future reference,(assuming you get back into windows but I am sure rawprawns suggestion should work) disconnect your ext HD by left clicking on the add/remove hardware icon in the tray notification area - select your drive from the pop-up selection - give it a few seconds for a balloon to appear advising that it is now safe to turn off the device - and switch it off (should be a switch in the back). That should be enough and you should not need to physically disconnect it.