Help with downloading, NEW LAPTOP!

  josz3f 18:37 25 Jan 2008
Locked

I got a new laptop for christmas and it works great except for trying to download things.

I've tried downloading firefox and msn messenger.
It works but as soon as the download is complete the file is nowhere to be found.

I've tried saving it, doesn't work. I've tried opening it, doesn't working.
I've even tried inserting a memory stick and saving it to that, but that doesn't work either.

Any ideas people?

  MAJ 18:45 25 Jan 2008

In Internet Explorer7, choose Tools > Internet Options.
Click the Security tab.
Deselect the "Enable Protected Mode" option, and click OK.
Close and restart Internet Explorer7.

Then try downloading again.

  josz3f 19:01 25 Jan 2008

This didn't work.

:( I have also tried turning off all my security before doing it but that hasn't worked either.

  MAJ 19:11 25 Jan 2008

When doing a search of your hard drive for the downloaded files, make sure you are searching hidden files and folders, system folders and subfolders.

  birdface 20:10 25 Jan 2008

What Firewall and Anti-Virus have you got running.Have you ran any of your security programs.Have you tried either saving them to your desktop or my documents then they are easily found just right click them and scan with your anti-Virus before you run them..Does any of them show in Add remove.Have you ran your Microsoft updates since you got the laptop.

  josz3f 21:05 25 Jan 2008

What Firewall and Anti-Virus have you got running:

Windows firewall and Norton anti-virus.

Have you ran any of your security programs:

?

Have you tried either saving them to your desktop or my documents then they are easily found just right click them and scan with your anti-Virus before you run them:

Yes but it doesn't work.

Does any of them show in Add remove:

No

Have you ran your Microsoft updates since you got the laptop:

No.

  josz3f 21:06 25 Jan 2008

I have also selected the 'show hidden files and folders' option.

This doesn't help either.

  VoG II 21:17 25 Jan 2008

Perhaps click here

  birdface 00:19 26 Jan 2008

Do you not need to run Microsoft updates when you get a new computer.Or does it do it automatically now.

  cream. 02:38 26 Jan 2008

Running Vista?

Orb > user name > downloads.

  josz3f 09:11 26 Jan 2008

Still not resolved, please guys help me :S

Anyone have any ideas at all?

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