Help -- Cannot contact AOL

  Snec 13:03 07 Mar 2007
Locked

Does anyone have a telephone number for AOL?
0870 320 2020 & 0800 279 6771 both take you to the same service which offers various options but no matter which option is selected nothing happens except the options being repeated. If no option is selected it's the same thing: no answer but a continual repeating of the options.

It has been like this now, for me anyway, for two weeks. I just cannot contact AOL by phone.

  Stuartli 13:15 07 Mar 2007

I presume you've looked up this page?

click here

  Snec 13:39 07 Mar 2007

Yes, that is where the first number is shown. The 0800 number goes to the same place but the phone is NEVER answered.

  Stuartli 13:55 07 Mar 2007

Then a fax or e-mail may be the only answers.

  Stuartli 13:56 07 Mar 2007

...or perhaps the free number is no longer free and you have to use the 0870 version.

  Snec 14:11 07 Mar 2007

It does not matter which number is used, Stuarti, there is no answer.

  realist 17:34 07 Mar 2007

Suggest go to Live Help and ask...
click here

  Snec 18:21 07 Mar 2007

I've tried that, they told me to phone -- you know what they are like.

  RobCharles1981 19:02 07 Mar 2007

Can you actually

use Livehelp when you logged into your aol account from your browsing software??

Rob

  Snec 21:28 07 Mar 2007

Yes. I have now emailed customer service. What a palaver!

  RobCharles1981 21:32 07 Mar 2007

So I'm at the page that realist gave us where do we go from there??

This thread is now locked and can not be replied to.

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