I am afraid I will not be of much help, except to say that if you are new to the internet, then perhaps Spiceworks is going to have a rather steep learning curve, because I would suggest that its more for IT people. You could try putting 'Spiceworks' into a Google search, and see what results you get. You should find the Spiceworks community forum, which might help?.
Netmeter, was a little programm that I once used, but gave up on it. Perhaps someone else might offer more support?.
Another question that I would ask, is where did you get the downloads for the two programs, because if the downloads are not working, then there might be an answer there?.
Not wanting to sound offish, but your title of 'help!' doesn't really help, and that's probably why nobody is answering your request. Best to be a little more informative?.