I've solved this but thought it worth posting in case someone else runs across this problem.
I'd set up a friend's new PC and email to use the bb wireless connection thoughtfully provided by some neighbours ...
we then found that his emails were being bounced back with the message "SMTP relay not allowed".
I scratched my head over this for a while - not least because that message was generated by AVG, so I fruitlessly tinkered with the AVG control centre for a few minutes.
However, it transpires that it comes from his neighbours' ISP: a rootle around Google revealed that it's an anti-spam measure - some ISPs won't allow email to be sent by any servers other than their own, so my friend's Virgin email was being rejected.
So he's back to steam-driven dial-up for email ...
One to watch out for if you're piggybacking on someone else's broadband!
ßéLâs tip should work and thank you for posting this for future ref its quite handy, but how many people are going to type " a headscratcher " in the search box ? as FE says thread heading should cover subject, ie Sharing wireless BB or something similar would have been better ;-).
dadyassa, I regard the subject thread in the same way I regard a headline for a piece in a newspaper: its function is to encourage you to read it!
ßéLâ, I don't think he actually knows his neighbour: it gives rise to the interesting scenario of knocking on every door within wireless range and saying "good afternoon, we haven't met, but would you mind telling me what your isp is so that I can adjust my Outlook settings accordingly?"
Silver Hawk, my friend is in his 70s and not interested in knowing alternative ways of doing anything at all ... I have shown him how to use webmail but he's not having any of it. Thanks for the suggestion, though.
Just download & install this click here . Its free & comes with no nasties! Very easy to setup with outlook exp. I have been using this for a very long time now. You only need to run the prog when you want to sent e-mail. Give it a look at.