Have PC World fiddled me?

  algernonymous 20:34 01 Sep 2007
Locked

I recently bought an e-system notebook from PC World advertised as having a DVD+/-RW drive which I assumed was a DVD writer. However this evening I tried to write to a DVD and got the message 'No CD in drive' So it's just a cd writer/DVD player. Has it been advertised correctly?

Thanks.

  Strawballs 20:37 01 Sep 2007

What is the model number of the laptop?

  brundle 20:37 01 Sep 2007

Nero InfoTool will tell you what the drive is capable of; click here

  Woolwell 20:38 01 Sep 2007

Which model?

  woodchip 20:45 01 Sep 2007

No need to check the Label you first read. and take not of the actual wording

  rdave13 21:12 01 Sep 2007

I certainly wouldn't think that PC World would "fiddle" any customer. Give them a ring or better still take the laptop back and explain the problem.

  SANTOS7 21:18 01 Sep 2007

click here

one of the few that are advertised and it clearly states having a DvD ReWriter Multidrive.
I would think it is more likely a software issue...

  algernonymous 21:42 01 Sep 2007

Sorry folks, been away. Its the 3089UK.

  SANTOS7 21:55 01 Sep 2007

SPECS

ntel Celeron M420 1.6GHz
15.4 Widescreen TFT (XGA 1280x800)
Intel 943GM + ICH7-M Chipset
256MB DDRII 533 Spec
40GB SATA (Fujitsu)
DVD+/-RW DL
Wireless b/g
3 USB2.0
TV Out
VGA Out
LAN
56K Modem

  holme 21:57 01 Sep 2007

Nothing on it under PC World but in click here it says

" ...it comes with a DVD rewriter multi-drive already built into the system."

  algernonymous 22:17 01 Sep 2007

So going by the spec shown in santos7's post would you assume it had a DVD rewriter? I don't have the original ad (it had to be handed in as a discount voucher) but I don't want to be fobbed off when I go there.

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