The hare and the tortoise

  Newuser4608 17:40 21 Apr 2005

On Friday 15th April I ordered an Acer PD113 projector from and elected for their finance option. V12 Finance emailed the forms that day and I posted them back on Saturday. Monday morning V12 phoned me to check that it was me and ok'd the transaction. Delivery was £6.00. The projector arrived on Tuesday morning.
On Sunday 17th April I ordered an Acer CS-5530 camera from CET UK Ltd. Their acknowledgement said that "a member of the web order team will call you shortly to confirm your order details". As I had no call on Monday I telephoned them on Tuesday. They had not yet got round to my order. I explained that I was going away and would require the camera by Thursday 21st April. Standard delivery was £11.69. It has still not arrived!
What experiences have others had?

  JaßîsFaß ˜ 18:31 21 Apr 2005

An item for ConsumerWatch forum interest

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