Happauge HD PVR (model 1228) Software install problem

  Carol Sco 13:28 26 Dec 2011
Locked

Have bought one of these for my son and have installed the drivers no problem but it comes bundled with Arcsoft total media for video capture and conversion and I can't install the application. I get an error "Device not registered" I have attempted to run the install using the compatibility trouble shooter but it has not helped (windows 7) Have looked on Arcsoft and Happauge website but have not been able to find any help. Any suggestions appreciated it was the kids xmas gift and I am currently in the dog house.

  northumbria61 13:33 27 Dec 2011

Don't know much about your PVR but try installing the software first before attaching the device (this works for printers,scanners etc) If still encountering a problem with Arcsoft install try disabling any Anti-Virus that you have installed.

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