My new HP Probook 4710s, running Windows 7 Pro, has a most unusual problem and I wonder if anyone has a suggestion to overcome it. Every other day or so, when I am logging in to the Halifax banking site, the touchpad, keyboard and webcam all seize up and I have to reboot to get working again. I have updated all drivers and have tried IE8,Firefox and Google Chrome web browsers but the problem still occurs about every tenth time that I try to log in to the halifax website. I have also tried removing all other USB devices but to no avail. I am using Trend Micro seurity and it reports nothing untoward. My older Windows XP desktop has never had this problem. I regularly need to log on to Halifax, so I really would appreciate any ideas.
I'm a little unsure about turning off the firewall as I would need to run the computer (with internet access) for a day or two without firewall protection in order to show whether or not the problem is resolved.
The laptop and software is all less than a month old but I will check with the java and flash websites to see if there are any updates for me.
This thread is now locked and can not be replied to.