hal.dll removed or disabled

  chocolate cake 19:30 27 Nov 2007
Locked

My sisters future husband's PC has been royally knackered by her prospective step-son downloading porn on the PC. All that happens on boot up now is a message saying that
windows root>\system32\hal.dll is missing or corrupted and we can get no further.
The PC can't boot into Safe mode either. Trouble is they are unable to locate the recovery disk. Has anyone got advice on what to do to recover the PC or is ait a case of a new CD or PC?

  Ashrich 19:46 27 Nov 2007

Assuming it's using XP , borrow someone's OS disk , doesn't have to be your own , set the PC to boot from the CD , then click here and follow the instructions .

Ashley

  skidzy 19:47 27 Nov 2007

Assuming xp home,you could borrow a xp disc and carry out a repair using your own license key.

Something to check;

You maybe lucky and have the os on a hidden recovery partition.

Try tapping F10 or F11 on startup,if successful...you can carry out a repair or restore to factory settings.

  skidzy 19:48 27 Nov 2007

Sorry Ash,bit of cross posting :-)

  chocolate cake 19:51 27 Nov 2007

I won't be able to get over there until the weekend but will try calling her and trying your suggestion Skidzy. Yours too Ashrich though I think I'll wait for the weekend for that one. Thanks.

  MAJ 19:55 27 Nov 2007

Careful you don't restore to factory settings, that will wipe all your data and reset the computer to how it was when you bought it.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?