Had SHEUR2 and now my laptop won't boot up

  callyboy79 14:35 14 Aug 2009
Locked

Hello,

AVG told me I had Sheur2 diuring a scan but couldn't remove it. I ran Malwarebytes as well and it said it was going to remove it on a restart however once this has happened the laptop won't actually boot up. I am getting the screen asking me about safe mode and last known good configurations but when I select any of the options a blue screen pops up and it starts all over again. Can anyone help me out or do I bite the bullet and take it to my local computer shop and pay for it to be fixed?

Cheers
Cally

  Fruit Bat /\0/\ 14:58 14 Aug 2009

What does it say on the Blue screen?

  callyboy79 15:33 14 Aug 2009

I can't tell because it disappears before I can actually read it and tries to restart again.

  Fruit Bat /\0/\ 15:53 14 Aug 2009

operating system? XP or Vista?

do you have restore CD or DVDs or a retail version of your operating system on disk?

  callyboy79 15:57 14 Aug 2009

I'm running XP. I should have the original disks that I got with the laptop but I'll need to check that.

  Fruit Bat /\0/\ 16:14 14 Aug 2009

Repair XP by install over the top of existing system

1. Boot the computer using the XP CD. You may need to change the boot order in the system BIOS so the CD boots before the hard drive. Check your system documentation for steps to access the BIOS and change the boot order.

2. When you see the "Welcome To Setup" screen, you will see This portion of the Setup program prepares Microsoft Windows XP to run on your computer:

To setup Windows XP now, press ENTER.

To repair a Windows XP installation using Recovery Console, press R.

To quit Setup without installing Windows XP, press F3.

3. Press Enter to start the Windows Setup.

To setup Windows XP now and Repair Install , press ENTER.

DO NOT choose "To repair a Windows XP installation using the Recovery Console, press R", (you Do Not want to load Recovery Console).

4. Accept the License Agreement and Windows will search for existing Windows installations.

5. Select the XP installation you want to repair from the list and press R to start the repair.

6. Setup will copy the necessary files to the hard drive and reboot.

Do not press any key to boot from CD when the message appears.

Setup will continue as if it were doing a clean install, but your applications and settings will remain intact.

Repair XP
click here

  callyboy79 17:36 14 Aug 2009

So this won't erase my hard drive at all? I'm worried about losing family photos etc.

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