jim63 18:21 11 Mar 2008

My son had his laptop repaired a few weeks before the guarantee expired. About a week out of the guarantee the same problem developed again. Is he entitled to get it seen to free of charge.

  Fingees 18:32 11 Mar 2008

They might do it out of goodwill, but normally any repairs are only guaranteed until the original expiry date.

  Pamy 18:36 11 Mar 2008

As it's happend again so soon I would speak to the repairers about it, try to be firm, but polite.

  wjrt 18:51 11 Mar 2008

click here
a phone call to this lot will let you know what the outcome should be

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