GSA-4163B DVD Drive not reading any discs

  frostysnowman 10:20 28 Apr 2008
Locked

I currently have 2 optical drives in my PC. The lst connected to secondary Master is the GSA-4163B DVD RAM drive. The 2nd connected to secondary Slave is the GDR-8163B DVD-ROM drive. The 2nd drive works fine but the lst one will not read or burn any discs. If a disc is inserted the green light flashes for a while but nothing shows in 'My Computer' to show the disc details just the icon for the drive (This sometimes shows 'CD Drive' and sometimes 'DVD RAM'. If I click on the icon for the drive the screen opens but shows no disc details. I have also used Nero Info Tool and this shows 'no disc inserted'. I have also noticed that when inserting the disc into the drive that when I open the tray again the disc is in the exact same position as when I inserted it (It does not appear to have rotated). In Device Manager no problems are found. Any advice on this appreciated.

  xania 10:52 28 Apr 2008

Try re-allocating first drive to master secondary.

  frostysnowman 09:20 29 Apr 2008

Thanks for your reply.
If my drive is faulty and needs to be replaced I am wondering what I do with regards to my Image file of my hard drive.
I currently use Norton Ghost and my recovery image has the suspected faulty DVD drive on this image. If I need to use this image in the future will it automatically detect the new replacement DVD drive and update the device manager accordingly. Any advice on this appreciated.

  xania 08:45 01 May 2008

This should not be a problem, but, if you are still worried, create a new one Image disc once you have your new DVD player installed, as a second back-up.

  frostysnowman 11:07 06 Jun 2008

Thanks for all your replies.

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