Green Screen in Windows Media Player Ver11

  piere 09:15 01 Oct 2008

In the last few days when I try to play a DVD in Media Player, it shows the Chapters, then the screen turn green then pink and a message pop up stating that Media player has a problem and has to close. It will however play videos that are stored on the computer no problem.

The DVDs will play in Power DVD without a problem.

I am running XP Home & the Media Player is Version 11.

Can anyone help please?


  woodchip 10:25 01 Oct 2008

Best way is remove it, then reinstall

  piere 20:03 01 Oct 2008

Thanks woodchip - but still showing a green screen.


  woodchip 22:33 01 Oct 2008

When you removed it, it may not have removed the settings. You need to remove it then do a search for it and delete the items related. Before reinstall

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