Graphics Update Help

  TDavis148 22:27 17 Jan 2015

Hello everyone. new to the forum!

Long story short, I downloaded an upgrade for my graphics card a few weeks ago. Since then no graphics card will work when I try to start my child's games.

I have system restored my laptop. I have uninstalled and downloaded again. I even tried rolling back to a previous update, but it wont let me select it!

Every time I try to open games it says: DX11 renderer failed to start for normal play and The Mantle renderer failed to start for AMD

My laptop is a Pavilion dv6. about 3 years old. the drivers are Intel (R) HD Graphics family and Radeon HD 6490M

I hope someone can help. Thank you in advance.

T. Davis

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Alienware 17 R4 2017 review

These brilliant Lego posters show just what children's imaginations are capable of

Mac power user tips and hidden tricks

Comment réinitialiser votre PC, ordinateur portable ou tablette Windows ?