Hi, I can access aol from my desk top but not my new laptop. tried reducing the security on the security options in internet option, but that does not work. Have avg free, but do not know how to turn that off? Running Vista. Any ideas anyone please. Using Google IE, just need AOL for my e-mails.
Check your firewall is allowing AOL. With the VR version right click the icon in sys tray and click on 'one-click fixes'. Allow permission on the prompt and also allow permission if you get any popups from your firewall. Select fixes from there.
okay, yes, thanks it is the windows firewall,i know i should'nt but i turned it off to try it and aol was accessable, but I cannot have the FW turned off, and I cannot find aol in the exceptions window because it is not a programme on my laptop, so please does any one know how to allow a faverite through IE when windows is blocking it?
No need to add any firewall exceptions if you're just accessing email using Internet Explorer. When you say "can't access" you mean, IE won't show any pages at all, or just a specific set of pages? IE doesn't understand the URLs that AOL's own browser uses. Can you access click here ?
No i cannot access from that link brundle. It just keeps going in a loop with SCREEN NAME SERVICE at the top of page and loginfailiure at the bottom of the page, after a bit a window opens and it says unavailable try again/later