I've bought a new Dell Dimension 3100 with XP Pro loaded, I didn't expect any discs and none were included; so I decided to use Norton's Ghost 2003 to make a image of my hard drive in case everything went t*tsup with the drive mechanics. Ghost needs to boot into pcdos to start the process but it never got any further and there seems no way to go back, Dell's Pc Restore using ctrl and f11 doesn't work either, any ideas? Thanks JW
On the DELL systems that I have recently purchased drivers came as seperate disks, the backup/restore facilities have been available on the system and customers advised to use this to create thier own. Are they not providing this now?
the only discs I got was the drivers for the tft screen and mcafee virus software. I thought I had paid extra for the driver discs. After the BIOS posts the machine trys to boot into PC DOS so I can't get to Window System Restore. On Dell's website hitting ctrl and f11 supposedly gets me into Dell's PC Restore but the boot sequence ignores the key presses booting to PC DOS which halts, I have checked the keyboard to ensure the keys are working correctly. There isn't a facility on XP PRO to make a recovery disk and I'm reluctant at this stage to use one from a previous version of Windows. I'm going to e-mail Dell if there's no easy method to return the OS to factory default, I assumed I was missing something obvious. jdw01
Probably slightly off subject, but I think it is appalling that if the disc is not supplied that you don't at least have the opportunity (as I did with my HP) to burn a back up disc via a supplied program on the PC