brunettedonna19 23:17 13 Feb 2009

Hi please help! the past 3 months my phone line has been really crackly and cant hear a thing! When i rang bt we did some checks and when i took all the internet stuff out the walls the phone was clear (so must be some internet equipment) anyways the past 3 days my laptop keeps disconnecting all the time! i have tried a modem and router and they both connect 2 net but then disconnect? What could it be thats causing the interferance? The filters? I dont know?

  RobCharles1981 00:08 14 Feb 2009

Have a look at this guide click here but I would seek a professional who know what they are doing.

  ambra4 00:14 14 Feb 2009

Change the line filter that came with Modem/Router

If you have any Phone extensions, Fax Machine, Answering Machine, etc, an ADSL filter must be installed on each wall jack

  rdave13 00:17 14 Feb 2009

Sounds like a dodgy filter. If you have Sky or any other extention make sure the connections have a filter on. If you have then it might be one of them breaking down. Buy a new one and replace socket by socket to eliminate the bad one.

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