I run AVG free and Zone Alarm, and they are fine. I also have a non-functioning Norton AV 2005. My OS is Win98SE and my processor only 600. I uninstalled NAV and searched for Norton and DSymnatec files and have deleted almost everything except sharewd files. My MS Word now opens up in a flash, and everything is good except for a DOS message which appears on boot-up "Cannot find a device file that may be needed..,. etc". Thuis is a nuisance, and on the Symantec site I can not find a removal utility for the 2005 version.How can I get rid 0f it. Glen.
I was not successful. I got to the Symantec support page, and clicked on the ‘Run it now’ button in para 2, but could not download the uninstall tool. Following a prompt I allowed ActiveX and Java Script but still no good. Eventually I got to the Symantec Automated Support Assistant and started it on-line. (There was no progress bar) and ran it for about 30 minutes. It kept saying ‘Wait a few minutes’, but nothing was downloaded. My problem remains. Booting up stops midway with a DOS screen and a message starting “Cannot find a device file that may be needed to run windows …….” It takes two taps on the space bar to clear it and resume booting up. Every Norton or Symantec file is now residing in my recycle bin, except two shared files. Booting up is quicker. Opening MS Word used to take over 60 seconds, and now takes 5 seconds. I just want rid of the pesky message. Glen